Shipping policy
SHIPPING POLICY
ORDER PROCESSING TIME
*Shipping times may differ around the holiday season.
Please allow 1-2 weeks for your order to be made. An effort is made to fulfill your order as quickly as possible to be processed for shipping and sent to you.
Shipping delivery times do not include time to process and make your order.
DOMESTIC SHIPPING - CANADA
| CONDITION |
DELIVERY TIME |
COST | |
| Standard | 0kg-1kg | 3-9 business days | $10.00 CAD |
| Express | 0kg-1kg | 1-5 business days | $25.00 CAD |
Actual delivery times and costs are subject to change. Due to longer processing times or shipping delays, your order may take longer to arrive.
US CROSS-BORDER SHIPPING
| CONDITION | DELIVERY TIME | COST | |
| Standard | 0kg-0.2kg | 7-10 business days | $8.00 USD |
| Standard | 0.3kg-0.5kg | 7-10 business days | $11.00 USD |
| Standard | 0.6kg-1kg | 7-10 business days | $15.00 USD |
| Express | 0kg-1kg | 4-6 business days | $21.00 USD |
Actual delivery times and costs are subject to change. Due to longer processing times or shipping delays, your order may take longer to arrive.
Delivery is unavailable to: Alaska, Hawaii, Puerto Rico, US. Virgin Islands, Palau, Northern Mariana Islands, Marshall Islands, Guam, Micronesia, American Samoa, and any Armed Forces.
INTERNATIONAL SHIPPING
International shipping is currently available for these select countries:
Australia, Brazil, Caribbean Netherlands, Chile, France, Germany, Ireland, Italy, Mexico, Monaco, Netherlands, Nigeria, Norway, Philippines, Poland, Spain, and the United Kingdom:
|
CONDITION |
DELIVERY TIME |
COST |
|
| Economy International | 0kg-0.2kg | 20-60 business days | $10.00 CAD |
| Standard International | 0kg-0.2kg | 6-10 business days | $13.00 CAD |
| Tracked Package | 0kg-0.2kg | 10 business days | $20.00 CAD |
| Economy International | 0.3kg-0.5kg | 20-60 business days | $15.00 CAD |
| Standard International | 0.3kg-0.5kg | 6-10 business days | $20.00 CAD |
| Tracked Package | 0.3kg-0.5kg | 10 business days | $25.00 CAD |
| Economy International | 0.6kg-1kg | 20-60 business days | $20.00 CAD |
| Standard International | 0.6kg-1kg | 6-10 business days | $35.00 CAD |
| Tracked Package | 0.6kg-1kg | 10 business days | $45.00 CAD |
Actual delivery times and costs are subject to change. Due to longer processing times or shipping delays, your order may take longer to arrive.
Currency will change to your local currency upon purchase.
If your country is unlisted above, contact me at caseofcreations@hotmail.com to chat about shipping to your location.
RETURNS
For information on returns and exchanges, please view our Returns Policy: https://caseofcreations.com/policies/refund-policy
CONTACT
If you have any further questions, please contact us at caseofcreations@hotmail.com.